FAQ

Questions and answers

For schools, edtech companies and parents. Not answered here? Contact us.

For schools

What does it cost?

Pilot Essentials: Free · Pilot Strategy: S$2,400 a year. See what each plan includes

How do we get started?

Register your school and take the needs survey — about 10 minutes. A setup checklist then walks you through the rest: single sign-on, your roster and your apps.

How do pupils and staff sign in?

Staff sign in with Google Workspace, Microsoft Entra ID or Sign in with Apple where the school has switched single sign-on on, or with an email and password. Pupils sign in however their school does — its single sign-on, its learning platform, or a username and PIN.

What does an app learn about our pupils?

A code that stands for each pupil, never a name, email or date of birth. How we protect data

How long does a trial last?

A bundle trial lasts 90 days, with every company in the bundle. You redeem trial credits to start one.

Does it work with our learning platform and student information system?

EduSpaze Connect can be added to Canvas, Moodle or any LTI 1.3 learning platform, and can sync your roster from a student information system. A sync never deletes a pupil. LTI guide · Roster sync

Where is our data stored?

On Google Cloud, in Singapore.

For edtech companies

How does vetting work?

EduSpaze scores every application against a rubric. A score of 50 to 74 is Listed; 75 or more — or a company in EduSpaze's accelerator portfolio — is Verified, with the Verified badge, better placement and bundle eligibility.

What does it cost to list?

Listed: S$1,200 a year · Verified: S$3,600 a year. See what each plan includes

Do we have to integrate to be listed?

No. A catalogue listing needs no integration: schools sign up with you directly. Integrating — single sign-on, rostering and usage reporting — earns a higher integration tier and better placement.

How do we integrate?

The vendor integration guide covers the signed launch, the roster and usage reporting, with a demo school to test against.

For parents

How do I get access?

Your child's school sends you an invitation by email. Open the link, confirm the child is yours, and choose a password. Only the school can link a parent — if you haven't had an invitation, ask the school.

What can I see?

Your child's apps, the time they spend in each, and messages with the school. Never other children, prices or contracts — and nobody sees what your child wrote or scored inside an app.

Can I use it in my language?

Yes — the parent portal is available in 10 languages. More for parents